This text is a part of a sponsored sequence by EZLynx.
Impartial insurance coverage brokers are all the time trying to find smarter methods to serve their purchasers and run their companies extra effectively. At this 12 months’s Utilized Web convention, attendees couldn’t cease raving concerning the EZLynx® instruments they depend on daily. Whether or not it was a long-time company proprietor or an enthusiastic newcomer, one factor was clear; EZLynx is altering how brokers get issues finished.
On this put up, we’ll take a more in-depth take a look at the EZLynx options that had everybody buzzing at Utilized Web. From making workflows less complicated to successful new purchasers, these instruments are reshaping company operations. For those who’re interested in elevating your company’s effectivity and consumer satisfaction, learn on to be taught what makes EZLynx stand out.
One Platform, Infinite Prospects
One software that had insurance coverage professionals excited was EZLynx’s all-in-one administration system. For the businesses we’ve heard from, constant use of the AMS resulted in 24% YOY progress. Brokers have been particularly impressed with how the platform brings collectively the whole lot, from score and consumer communications to coverage administration, all in one unified system. No extra juggling a number of software program programs or cluttered spreadsheets; the whole lot you want is true there in a single easy-to-use interface.
Brokers at Utilized Web cherished the best way the answer connects private and business accounts in a single profile, opening alternatives for cross-selling and upselling effortlessly. They shared how the intuitive design cuts down on work hours whereas creating room for progress.
The Secret Weapon for Maintaining Purchasers Loyal
If there’s one characteristic brokers couldn’t cease speaking about at Utilized Web, it was EZLynx’s retention solution. The renewal options in EZLynx are so efficient that they ship 8 factors increased coverage retention on common in comparison with businesses that don’t use EZLynx retention instruments.
These instruments have been praised for serving to businesses keep forward in at this time’s difficult market by providing each day insights into renewals. Brokers cherished how retention instruments allowed them to establish fee adjustments early and store for higher choices for purchasers, lengthy earlier than insureds thought of switching suppliers.
The flexibility to pair these insights with automated reminders and electronic mail campaigns makes sustaining sturdy relationships easy. Brokers agreed: this characteristic is a must have to maintain purchasers completely satisfied and constant.
“Measurable enhancements for our company have been in retention for positive. Having the ability to use Retention Heart and simply having these insights for us is big. We’ve became being actually proactive fairly than reactive and only a extra customized service.”
Christina Lynch, CEO, FirstMark Insurance coverage
Streamlined Industrial Traces Submissions
EZLynx’s developments in commercial insurance workflows had brokers excited concerning the future. Many attendees have been intrigued by the revolutionary instruments designed to simplify quoting and submissions for small and medium-sized business strains. These options are set to do for business insurance coverage what EZLynx’s comparative rater did for private strains: make the method quicker, simpler, and simpler.
The brand new business strains improvements goal to simplify the method for brokers, making it simpler to have interaction with purchasers and promote business insurance coverage. By addressing key ache factors, equivalent to decreasing the time from quoting to presentation, EZLynx is about to streamline business insurance coverage workflows considerably. As a result of we’re making the workflow extra environment friendly, these time financial savings and the truth that we’re taking out the guess work make promoting business strains insurance coverage extra worthwhile. This development is especially thrilling for businesses seeking to develop their business strains enterprise or enhance their current processes.
“It appears as if the identical approach EZLynx revolutionized private strains quoting years in the past with the comparative rater, the brand new business strains submission workflow has the chance to try this for small and medium business as effectively.”
Andy Kirkham, Director of Operations, Firefly Company
The Energy of EZLynx AI
Utilized Web attendees have been additionally raving about how AI-powered EZLynx Virtual Assistant (EVA™) is simplifying workflows, from writing skilled emails to responding to service-related inquiries robotically. EVA helps brokers craft clear, participating emails tailor-made to size, tone, and topic preferences. With AI-generated drafts, workers can simply assessment and refine to craft and ship the proper electronic mail in virtually no time in any respect.
Brokers have been particularly enthusiastic about EVA’s potential to cut back the coaching burden on new hires. With EVA’s content material help characteristic, new hires (or skilled ones) can ask EVA find out how to carry out particular actions in EZLynx and obtain instantaneous, step-by-step directions to perform any process confidently.
Account summarization in EVA also can give brokers a whole, instantaneous abstract of consumer communication historical past by collating emails, texts, notes, and exercise logs. This can be a improbable useful resource for brand new hires seeking to get caught up or for brokers who need a refresher earlier than talking with a consumer or attending a gathering. With these AI capabilities, bettering service high quality and workforce productiveness has by no means been simpler.
“If we don’t undertake AI in our company, we’re going to get left behind. In order that’s an enormous initiative for me and has been for years, and transferring ahead. I simply love that EZLynx is in the identical thoughts body as our company and making an attempt to undertake that. It makes our workers extra productive. It’s going to assist with onboarding as we’re coaching. It’s simply infinite on the way it’s going to vary the best way that we do enterprise.”
Christina Lynch, CEO, FirstMark Insurance coverage
Automation That Handles the Laborious Stuff
Automation instruments additionally stood out as vital answer for businesses aiming to maximise productiveness. EZLynx automation saves businesses a mean of 558 hours per thirty days, and Utilized Web attendees cherished the way it frees up hours of time that will in any other case be spent on repetitive duties – whether or not it’s sending reminders, scheduling follow-ups, or managing pressing claims throughout disasters like hurricanes.
The actual magic of EZLynx automation is in the way it helps businesses scale with out shedding the non-public contact. By automating routine processes, brokers can focus their power on the issues that matter most – constructing consumer relationships and rising their enterprise. Utilized Web attendees emphasised this characteristic as a high decide for businesses seeking to increase effectivity whereas sustaining a hands-on strategy.
“[EZLynx automation] helps me be capable of consider the issues that I have to be doing whereas the system is doing work within the background. With Automation Heart, you may take these duties which might be slightly bit tedious and let it offload into that.”
Suzanne Sansom, Company Proprietor of Suzanne Sansom Insurance coverage Companies Inc. and Good Alternative State Director
The Instruments Redefining Insurance coverage Success
At Utilized Web, EZLynx proved why it’s a favourite answer amongst impartial insurance coverage brokers. From its intuitive, all-in-one administration system to its time-saving automation instruments, EZLynx empowers businesses to remain organized, environment friendly, and forward of consumer wants. Whether or not your focus is retention, business insurance coverage workflows, or leveraging AI, EZLynx has the options to assist your company develop.
Utilized Web attendees walked away energized and able to take their success to the following stage – and with EZLynx, it’s clear they’ve discovered a accomplice that’s simply as devoted to their objectives as they’re.
Able to thrive with instruments that ship company success? Go to EZLynx.com to discover what’s doable at this time!
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